SAMPLE ORDER
All sample orders are charged in advance, including shipping and handling fees. While we do not offer free samples, we provide a special discount equivalent to the value of the sample ordered, which can be applied to your first full order.
Sample production typically takes 10 working days, excluding delivery time. The cost of the sample will be calculated based on the same design.
ORDER POLICIES
At Lusufalia, all prices are quoted from the United Kingdom. We handle all shipping, freight, and handling charges, which will be determined based on the volume of the order and the delivery location. Our goal is to ensure a seamless and efficient delivery process, and we will take care of all logistics for you.
PAYMENT POLICIES
As per company policy, all payments are required in advance. We accept advance payments through various methods, and details will be provided at the time of order confirmation.
CLIENT’S PRIVACY
We are committed to producing high-quality products using modern techniques that meet our clients’ specific requirements. You can provide us with your master samples or drawings, and we will create the goods according to your design or demand.For our special clients, we always enter into a written agreement to ensure that their unique designs are supplied exclusively to them.
WARRANTY
Our Warranty is limited to manufacturing defects only, in such case product will be repaired or replaced, but some terms& conditions are applied.
SHIPMENT MODES
The general method of forwarding goods from our market is as under and approximate transit time is mentioned excluded week-ends/Holidays.