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Customize cricket bats, jerseys, footballs, and more for schools, clubs, and teams. Place your bulk order today!
Customize cricket bats, jerseys, footballs, and more for schools, clubs, and teams. Place your bulk order today!
Effective Date: 20/02/2026
At Lusufalia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases on our website, interact with our services, or communicate with us. By using our website and services, you agree to the practices described in this policy.
We collect different types of information to provide and improve our services, fulfill orders, and communicate effectively with our customers. The information we may collect includes:
Personal information is any data that can identify you as an individual. This may include:
Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely by third-party providers)
Non-personal information does not identify you individually but helps us improve our website and services. This may include:
Browser type and version
Operating system
IP address
Pages visited and time spent on our site
Referral websites or search terms
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:
Remember your preferences and login details
Analyze website traffic and performance
Provide personalized content and offers
Enable essential functions such as shopping cart management
You can manage cookies through your browser settings, but please note that some features of the site may not work properly if cookies are disabled.
We use the information we collect for the following purposes:
To process and deliver your orders, we need your contact information, shipping address, and payment details. This ensures accurate billing, timely delivery, and order tracking.
We may use your contact information to respond to inquiries, provide support, and address complaints efficiently.
With your consent, we may send newsletters, special offers, and promotional materials. You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.
We analyze usage patterns and preferences to improve our website functionality, enhance user experience, and develop new products and services.
We may use and retain your information to comply with applicable laws, regulations, and legal processes, including fraud prevention and tax reporting.
Your privacy is important to us. We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
We may share your data with trusted third-party service providers who assist with:
Payment processing
Shipping and delivery
Marketing and analytics
Website hosting and maintenance
These service providers are contractually obligated to maintain the confidentiality and security of your information.
We may disclose your information if required by law or in response to legal processes, such as a court order, subpoena, or regulatory investigation.
In the event of a merger, acquisition, or sale of Lusufalia, your information may be transferred as part of the business assets.
We take the protection of your information seriously and implement appropriate technical and organizational measures to safeguard it. Our security practices include:
Secure servers and encryption protocols (SSL/TLS) for sensitive information
Restricted access to personal data by authorized personnel only
Regular monitoring for potential security vulnerabilities
While we take all reasonable steps to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
Under UK and EU data protection laws, you have certain rights regarding your personal information. These include:
You can request a copy of the personal information we hold about you.
If your information is inaccurate or incomplete, you can request correction or updates.
You may request deletion of your personal information, subject to legal or contractual obligations.
You have the right to object to certain types of processing, including marketing communications, or request limits on how your data is used.
You can request your personal information in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at info@lusufalia.com. We will respond promptly in accordance with applicable laws.
Lusufalia does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided personal information without parental consent, we will delete it immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.
As a UK-based company, your information is primarily stored and processed within the UK. If we transfer your personal data to countries outside the UK, we ensure that appropriate safeguards are in place to protect your information in accordance with data protection laws.
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce agreements
When personal data is no longer required, it will be securely deleted or anonymized.
By providing your email or contact details, you may receive newsletters, promotions, and updates from Lusufalia. You can unsubscribe at any time by:
Clicking the “unsubscribe” link in emails
Contacting us directly at info@lusufalia.com
We do not share your contact information with third parties for marketing purposes without your explicit consent.
We use cookies and similar technologies to improve your shopping experience. Cookies may be used to:
Remember login details and user preferences
Track website analytics and performance
Personalize content and marketing offers
You can disable cookies in your browser, but some features of our website may not function correctly without them.
Lusufalia may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. We recommend reviewing this page periodically for the latest information.
Significant changes will be communicated through website notifications or emails where applicable.
If you have questions about this Privacy Policy or our data practices, please contact our privacy team:
Email: info@lusufalia.com
We are committed to addressing your concerns promptly and ensuring your privacy is protected.